Frequent Asked Questions
Where do you ship from?
-Our Headpieces and Bouquets are handmade in Mexico and curated and shipped from our studio in Las Vegas, Nevada.
-Our Moissanite Jewelry is lab created and shipped from overseas.
How much is shipping?
We only ship within the U.S.A. and Shipping is FREE for orders over $100.00 and $10.00 Flat Rate for orders under $100.00
How long are shipping times?
- For our Headpieces and Bouquets it will take 1-3 business days to process your order and 3-10 business days to arrive at your doorstep.
-For our Moissanite Jewelry, it will take 7-14 business days to arrive at your doorstep.
What is your return policy?
Can I cancel my order?
Request a cancellation within: 24 hours of purchase.
What if I receive the wrong item?
Please note that each of our products are handcrafted, which makes them unique. This may result in the shape, size, and color be slightly different than the photos in our store.
If you receive the wrong item or style, please contact us at firstname.lastname@example.org with a photo of the incorrect product. We can send you the correct item or offer a refund.
Do you offer exchanges?
Unfortunately, we do not offer exchanges.
Can I make changes to an order I’ve placed?
Please contact us within 24 hours of purchase at email@example.com to request any changes to your order.